Southern Water – Water Usage

A message from Charlie Palmer (Policy Manager Southern Water)

Due to the combined impacts of recent hot weather and increased household consumption following lockdown restrictions, people across our North Sussex Water Resources Zone (which stretches from north of Chichester to Crawley) are using eight million litres a day more than usual. Across our region, consumption is 13% higher than usual, based on an average of the last five years.

While the weather is expected to be cooler in the coming weeks, and lockdown restrictions are being gradually eased, we’re asking for our customers’ – support to save water. Please see the infographic below which shows the increase in daily use compared to an average over the last five years as well as some water efficiency tips.

This is a joint effort and our operations colleagues are working hard to maintain water pressure and keep customers in supply. Since April, our field teams have found and fixed almost 4,500 leaks – potentially saving 46.5 million litres per day. This includes more than 260 leaks we’ve helped our customers find and fix on their own pipework.

We’re providing regular updates through our Twitter and Facebook pages, so please check those regularly for the latest updates.


phone M 01903 272893
phone M 07900 704323


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