A little extra support when it’s needed most
Services for customers in vulnerable circumstances
Our Priority Services mean that customers with individual needs always have access to extra support.
That support could come in the form of audio or braille bills, or access to bottled water during an emergency, whatever your needs, we’ll work with you to find a solution. Those needs may be temporary or everyday so whether you have limited mobility, disabilities or a chronic illness, a medical condition, or difficulty seeing, hearing, or communicating, you’re able to join the register. You can also add your name to the register if you’re an expecting or new parent, or you have a short-term medical condition.
Register for Priority Services today by calling our support team (free of charge) on: 0800 027 0800 or visit: www.southernwater.co.uk/priority-services.
Additional contact details: